Contact Center & CX Leaders Workshop

On June 17th at the Holiday Inn Tbilisi, join the exclusive one-day Contact Center & CX Leaders Workshop. This event is tailored for managers and leaders in contact centers, CX directors, and service quality professionals. Four renowned speakers—Tamta Gobronidze, Natia Rukhadze, Tamar Kanashvili, and Beka Gigauri—will share cutting-edge approaches, from modernizing contact centers to leveraging AI and data analytics for higher efficiency. Sessions cover building high-performing teams, understanding true customer needs, harnessing new technologies, and implementing operational improvements. Participate in interactive masterclasses, real-world case studies, and role-play exercises to deepen your expertise. Network with fellow professionals and return to your team with fresh tools, actionable ideas, and practical insights. For ages 18 and up. Early bird tickets start at 120 GEL. Seating is limited—register now to secure your place at Georgia’s premier CX leadership event.