Beyond the Call Workshop

Transform your contact center leadership at the 'Beyond the Call' workshop—an intensive one-day event for managers and CX leaders. Hosted at Paragraph Golf & Spa Tabori, this session connects leading industry experts for engaging masterclasses on emotional intelligence, AI’s role, data-driven operations, and customer-centered service. Dive into stress management, future-ready systems, strategic CX integration, and actionable KPIs. Get inspired by sessions from Tamar Kanashvili, Beka Gigauri, Natia Rukhadze, and Tamta Gobronidze. Benefit from real-world case studies, networking, and practical tools. The event is open to professionals aged 18+ and runs on June 19, 2026. Early Bird tickets are 250 GEL—spaces are limited!